Effective Date: July 11, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time across the United Arab Emirates.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation once your purchase is successfully placed.

Delivery Time

Estimated delivery times are:

• Dubai, Abu Dhabi & Sharjah: 1–3 business days

• Other Emirates: 2–5 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders within the UAE.

Customers are requested to ensure someone is available at the delivery address to receive the order and make payment.

Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp, depending on the shipping method available.

Delivery Attempts

If delivery cannot be completed because the customer is unavailable or provides an incorrect address or contact number, the courier may attempt redelivery or return the package to us.

Additional delivery charges may apply for repeated delivery attempts.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of receiving your order and provide clear photos of the package and product so we can assist you promptly.

International Shipping

At this time, we only ship within the United Arab Emirates.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page or the email address listed on our website.